Features that were earlier available from the menu bar are now more contextual and distributed across the meeting. In the meeting controls, look under Audio options , Video options , Share content , and More options to find some of the key actions.

The following images show you where to find the features in the new experience. If you're looking for a specific setting, read the table below which maps the old menu paths to the new controls. You can also use keyboard navigation and shortcuts to save time and reduce the number of mouse clicks.

Show me the new controls

We've optimized the location of the most popular options on the menu bar. You can now access options from the Share, View, Audio & Video, Participant, and Meeting menus directly from the meeting controls.

For example, access Audio Settings from the Audio options drop-down in . Access Video Settings from the Video options drop-down in .

Go to More options in the meeting controls to access meeting options and enable breakout sessions.

Menu bar reference

Unverified participants

Now, in both the lobby and the Participants panel, you see Unverified next to the name of participants who aren't signed in to Webex. This enhancement lets you easily identify the participants whose identify couldn't be verified by the app.

If your organization prefers, your Webex administrator can turn off the Unverified labels so that they don't show below the names of meeting participants in the Participants panel and videos.

For more information, see Know who you're letting into your Webex meeting.

Audio and video indicators

When participants turn on their video, they're easily visible in the participant videos. So, the video indicators in the participants list aren’t as useful and we've removed them in the Webex Suite meeting platform.

When someone is unmuted, you won't see next to the person's name in the Webex Suite meeting platform. However; when someone is muted, you see next to their name. And, if a participant isn't connected to audio in the meeting, you see next to their name in the participants list in the Webex Suite meeting platform.

In the Webex Suite meeting platform, the participants list doesn't include indicators, such as , to show the way participants are connected to audio.

Contact cards in meetings

During a meeting, you can hover over someone's profile picture in the participants list to see their contact card.

In the meeting and Not in the meeting sections

For scheduled meetings, the participant list has sections called In the meeting and Not in the meeting. These sections let you easily see which participants have already joined the meeting and which people are invited but have yet to join.

The Not in the meeting section doesn't show the following:

• People invited to the meeting who don't have a Webex account.
• People who were invited from within the meeting but haven't yet joined.

Participants who join from multiple devices

The participants list displays a signed-in user once, even if they join from multiple devices. This allows easier management of the user by consolidating their multiple join instances into a single participant.

Participants list options

We've made the options in the participants list more discoverable. If you're looking for a specific option, read the following table, which maps the old right-click menu options to the new controls.

Most people join a meeting unmuted. So, in the new meeting platform, when someone is unmuted, you won't see next to the person's name. However; when someone is muted, you’ll see next to their name. This makes it much easier to scan the participant list to see the people who have muted their audio.

The panels work differently when you're on the new platform.

Instead of opening multiple panels and using valuable screen space, you now open one panel at a time and the others collapse. If you prefer to see them together, you pop out multiple panels.

The participants panel not only shows you the participants who are In the meeting but also the people who are invited but are Not in the meeting yet. The participant panel is also now more user-centric so a user is listed once only, even when they join from multiple devices.

The meeting options are simplified, and related menu items are removed from the right-click menu of the participants panel.

Multimedia Viewer panel

The Multimedia Viewer panel isn't available on the Webex Suite meeting platform. Instead, share multimedia by sharing your screen or an application and selecting Optimize for motion and video and Share computer audio.

If you used the Multimedia Viewer panel for closed captioning or live interpretation, show closed captions or use simultaneous interpretation, which allows attendees to hear the presentation in their preferred language.

If you used the Multimedia Viewer panel for your meeting agenda, add your agenda to in-meeting chat.

Notes panel

The Notes panel isn't available on the Webex Suite meeting platform. Instead, get a written copy of the meeting audio: either get a post-meeting transcript by recording your meeting or download a meeting transcript without recording the meeting.

Get more from your meeting with in-meeting chat and files

Organize a productive meeting by sharing the meeting agenda, notes, and a summary in the chat. Even if you join the meeting late, you can easily catch up by seeing meeting chat from the start of the meeting. Engage and express yourself by using markdown, reactions, or GIFs.

Your organization can choose whether the chat is automatically saved or cleared after the meeting. If the chat is saved, revisit and share the chat after the meeting ends. Currently, in-meeting chat can’t be downloaded. To save a copy of the in-meeting chat outside of the app, select all the chat during the meeting, and then copy and paste it into a document.

Add files to the meeting so that all participants can easily see all the meeting files in one location. Everyone can download the files you share. Even if someone joins the meeting late, they can access the files. Hosts and cohosts can turn off the ability to add files for everyone, at any stage of the meeting.

For more information, see Chat in a meeting or breakout session and Specify who participants can chat with in a meeting.

Access messages after the meeting ends

After a meeting ends, the meeting conversation is closed but we save the messages with the meeting content. Revisit the chat or share it with others. You can reference meeting notes, questions, and action items for follow-up.

If you prefer, your organization can choose not to save the messages with the meeting content.

For more information, see Access messages after the meeting.

Send a message to the meeting

If you’re invited to a meeting but haven’t joined it, you can still chat with everyone in the meeting. For example, if you're running late to a meeting, let the participants who already joined know that you'll be there soon.

For more information, see Send a message to meeting participants without joining the meeting.

We now provide you with polling and Q & A through Slido.

To open Slido, in the meeting controls, click Apps > Slido.

For more information, see Polls in Slido and Q&A in Slido.

The participants list displays a signed-in user once, even if they join from multiple devices. This allows easier management of the user by consolidating their multiple join instances into a single participant.

Move a meeting from one desktop or mobile device to another

Seamlessly move a meeting from one desktop or mobile device to another without disrupting or disconnecting from the meeting. For example, if you commute to work and join a meeting on your mobile device, move the meeting to your laptop when you get to the office.

For more information, see Move a meeting to another desktop or mobile device.

If you use Webex for Government, here's an overview of how to join a meeting hosted on the Webex Suite meeting platform.

Webex App 43.10, 43.11, and 43.12

Follow these steps the first time you join a meeting.

1. Click the Join link in the email invitation or in Webex App.
2. In your browser, in the Open Webex pop-up that appears, check Always allow site_name.webex.com to open links of this type in the associated app and click Open Webex.
3. In Webex App, in the pop-up that appears, check Don’t show this message again.
4. Click Join in browser.
5. In the Webex web app that opens in your browser, enter your display name and email address, and click Next.

   Check Remember me to save the information for subsequent meetings.

6. Choose your audio and video settings before you join the meeting, and then click Join when you're ready to join the meeting.

The next time your join a meeting, you'll only need to do steps 1 and 6.

Webex App 44.1

Follow these steps the first time you join a meeting.

1. Click the Join link in the email invitation or in Webex App.
2. In your browser, in the Open Webex pop-up that appears, check Always allow site_name.webex.com to open links of this type in the associated app and click Open Webex.
3. In the Webex web app that opens in your browser, choose your audio and video settings before you join the meeting, and then click Join when you're ready to join the meeting.

   You don't need to enter your display name or email address.

The next time you join a meeting, you'll only need to do steps 1 and 3.

Webex VDI plug-in

If you have VDI users joining your meetings on the Webex Suite meeting platform, make sure that they have the Webex VDI plug-in.

Meeting options and attendee privileges

When you schedule a meeting on the Webex Suite meeting platform in Webex App, you can set the following meeting options only:

• Prevent all participants from turning on their video
• Turn off chat for all participants
• Prevent all participants, except the presenter, from adding and downloading files

However, when you schedule a meeting from User Hub or your Webex site, you can set the meeting options listed above and the following attendee privileges:

• Turn off content sharing
• Turn off the participants list

We don't support individual participant privileges on the Webex Suite meeting platform.

During a meeting, you can also set the meeting options and attendee privileges listed above and set other options and privileges, such as turn off reactions. For more information, see Webex App | Set meeting options and attendees privileges as a host or cohost.

Temporary File Solution (TFS)

You can't join a meeting on the Webex Suite meeting platform using the TFS meeting client. Instead, join meetings using the web client.

Announce name entry and exit tone

The Announce Name option isn't available on the Webex Suite meeting platform. Instead, play a notification sound when a participant joins or leaves a meeting and edit the display name of participants who join by phone only so they don't show as a call-in user.

Alternatively, hosts can schedule a meeting with ANI/CLI authentication, which allows participants' phone numbers to be identified in the meeting with their identity. Participants must specify a phone number for call-in authentication. For more information, see Use ANI/CLI authentication for audio connection in Webex meetings and events.

Call in from another application

The call in option to Call in from another application isn't available on the Webex Suite meeting platform. Instead, manually copy and paste the phone number to the third-party application.

Access Anywhere phone authentication

On the Webex Suite meeting platform, phone authentication isn't supported for Access Anywhere. Instead, use password authentication.

Show your front and back camera at the same time during a meeting

On an iPhone, you can't show your front and back camera at the same time during a meeting on the Webex Suite meeting platform. Instead, join the meeting from two mobile devices and share using one or the other camera. Make sure your move meeting preference is set to Always join again.

Invite people and notify host

After you start an instant meeting, it's easy to invite people to join the meeting, directly from the meeting window.

We removed the Notify host button because we automatically notify the host if you're waiting in the lobby. You don't need to notify the host, and the host doesn't need to check their email.

Webex Assistant manual highlights

We don't support creating highlights manually on the Webex Suite meeting platform. Instead create highlights using voice commands.

When you're multitasking during a meeting

When the window is minimized or covered up by other applications, a floating mini window appears on top of the other applications that you’ve open. This allows you to keep an eye on what’s happening in the meeting. To easily get back to the meeting, click anywhere in the floating mini window.

Layout and zoom

We've made several changes to improve your experience and improve the workflow during a meeting. The Layout and Zoom buttons are conveniently located so you can switch to other layouts or show more participants.

In grid view layout, use the navigation controls to quickly go from one page to another, or to jump back to the first page of participants.

Syncing the stage

We've simplified syncing the stage. After the host syncs the stage, attendees can't customize the stage and adjust the stage proportion. Attendees will now always see the view that the host intended them to see.

Teleconference service

The audio connection type, Other teleconference service, isn't supported.

After you schedule a meeting, send the teleconference number and instructions to invitees by email or text message. The meeting recording won't have audio.

Audio-only meetings

Personal conference and audio-only meetings aren't supported.

To start an audio-only meeting, start a scheduled meeting by phone.

Join before host

The option to prevent attendees from connecting to audio before the meeting start time no longer works. All meetings have audio, including meetings that allow attendees to join before the meeting starts.

Access Anywhere authentication

Access Anywhere phone authentication isn't supported.

Use password authentication for Access Anywhere.

Maximum duration of a meeting

Meetings have a 24-hour time limit.

Video callback to video devices

Joining a meeting by using callback to a SIP video address (for example, <room_video_address>@example.com) isn’t available.

As an alternative, Webex App is able to detect and join meetings using nearby RoomOS-based Cisco video devices after pairing with them. For more information, see Webex App | Connect to a device from the desktop app and mobile app.

There are richer device controls available in a dedicated panel in Webex App. Use the device controls panel to mute or unmute audio, stop or start video, adjust the volume on the device, and control whether to show the participant video on both the app and the device. For more information, see Webex App | Device controls panel.

If you don't have access to a Cisco video device, to join the meeting, enter the meeting video address (for example, 987654321@company.webex.com) on the device's own user interface and call into the meeting.

Instant Help

The in-meeting Instant Help feature is no longer available. Contact Webex Support for any issues or questions encountered during a meeting.

Apple CarPlay

On the Webex Suite meeting platform, you can't listen to meeting recordings from the CarPlay dashboard. Instead, listen to recordings in the desktop or mobile version of Webex App.

Join webinars on mobile

Mobile users need Webex Meetings app for iOS or Webex Meetings app for Android to join webinars and to join meetings that aren't hosted on the Webex Suite meeting platform. These can’t be joined from Webex App mobile app.

Simultaneous interpretation

Simultaneous interpretation is supported only in scheduled meetings that use a one-time meeting link.

Headset support

Webex App only supports integrated headset controls with certificated headset models. Use headsets certified for Webex App to get full headset control functions and experience the best voice and audio quality.

NDI live streaming

Network Device Interface (NDI) support is coming soon.

Join meetings with call-in audio using a DPC-connected device

On the Webex Suite meeting platform, when you join a meeting with call-in audio using a DPC-connected device, the device makes a SIP URI call instead of a PSTN call. This ensures a better user experience by using Webex supported audio and video codecs.

If you use on-premise registered devices, like those registered with Cisco Unified Communications Manager, we recommend that you make sure these devices can make SIP URI calls to the Webex cloud, for example, by using Cisco Expressway. When you join a meeting with call-in audio using Webex App, the app makes a PSTN call.